Thank you for your order! We appreciate your business.
Artwork requirements: 300dpi image (pdf, png, or vector. In some cases a large jpg will be fine).
Designing or overhauling artwork has a fee of $35 per hour, which will be discussed before billing. If artwork is lo-res we will need replacement artwork before we can proceed with your job, but we’ll let you know in due course.
Payment: Due to recent events with COVID-19, we require full payment (100%) up front to begin production. Thank you for understanding!
We can take credit cards (Stripe: 2 business days), (Square payments in person or over the phone: 1 business day), Paypal (1 business day), Google Wallet (minutes). We can also take checks (2 business days) and good ol’ cash (instant).
As soon as your payment clears in our account, we can order your blank garments. Any delays in receiving and processing your deposit will delay turnaround time. Your print job will be placed in the queue right away, however, to save a spot for your job on our calendar.
Shipping time/weekends/holidays need to be taken into consideration when receiving blank garments from our suppliers. Deposits by Stripe on a Friday will not show up with us until the following Tuesday, for example. Holidays will also add another day
~Our pricing includes a nominal charge for credit card processing fees.
Misprints: We pride ourselves on having little to no misprints. If a misprint occurs, a replacement shirt will be used, either the exact size and style, or the most similar we have on hand. For example: You have 10 medium red shirts and one is misprinted, we will replace it with a red shirt of the same size, or closest size on hand.
Please inspect your order after pick up and let us know of any issues you have. Beyond 1 week, if you are unhappy with your order, we hold no responsibility for replacing any items.
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